Contact Information

Thank you for visiting PDDongcanvas. If you have any questions, concerns, or need assistance with your order, please do not hesitate to reach out to us. Our customer support team is always ready to help you.

Support Time

We generally respond to all customer inquiries within 12 - 24 hours on business days.

• Monday – Friday: 9:00 AM – 6:00 PM (GMT+7)
• Saturday – Sunday: Closed (Emails sent over the weekend will be handled on the next business day).

*Note: If you are contacting us regarding an existing order, please make sure to include your Order Number (e.g., #1001) in the subject line or email body so we can locate your information faster.